By Adam Hill on 11/13/2018

V2 Accessport – official End of Life

The time has finally come. The V2 Accessport was a game-changing device in the DIY tuning community when it was introduced over a decade ago, but its days are now officially over. Starting on 1/1/19, all further support of any kind for the V2 Accessport will cease.

What does that mean exactly?

The V2 to V3 Trade-in Program ends 12/31/2018.
New requests for Accesstuner will no longer be offered to V2 users. Currently installed software versions will remain active for current users.
A “Golden” version of Accessport Manager will be hosted and available to all users but future versions of APM may be incompatible.
Future Windows compatibility is not guaranteed and if Microsoft releases an update that breaks software, there will be no fix on our end.
V2 Accessport service and repairs have already ceased prior to this announcement.
ECUs that have been bricked while using a V2 can still be recovered by our Repairs Department, but the V2 will not be serviced.

Last Chance

Find the right Accessport for your car here

Please contact Customer Support if you have any questions:
Phone – 866-922-3059
Email – support@cobbtuning.com

COMMENTS

Andrea Zullo on December 12, 2018 says:

Hi,

How much does it cost the trade in ? could you ship to mexico?

Regards

Marshall on December 12, 2018 says:

Hey there,

You purchase the V3 Accessport at full retail price. Once you receive it, uninstall the V2, and ship the V2 to us we will refund 50% of the Accessport cost (Example: $650 Subaru Accessport would receive a $325 refund). Shipping will depend on the speed you choose. You can add items to your cart on our website to get a shipping quote.

Marshall@COBB

Ayman Al-Najjar on December 19, 2018 says:

Fair Enough
:)

Michael Williams on December 21, 2018 says:

Will the refunds be processed for any V3 Accessport purchased prior to 1/1/19?

Between the holidays and shipping times there is no way I could get my V2 back to you before 12/31/18.

Adam Hill on December 21, 2018 says:

No problem, as long as the purchase of the V3 is made before the 1st, we will give you some time to send the V2 in for the rebate. Typically there is a 30 day window.

Adam@COBB

Rebecca Murray on December 25, 2018 says:

I have the v2 and would like to do the trade in but I’ve had it so long that I no longer have the box, receipt or any paperwork for it. Can I still use it for trade in?

Kyle on December 26, 2018 says:

Hi Rebecca,

You don’t need any of that! As long as it’s working and uninstalled you can use it for the trade-in.

Kyle@COBB

Jesper Widerberg on December 31, 2018 says:

Hi Cobb i just recived my V3 for V2 upgrade program and I read that a shipping label is included?
I didn´t recived one.
Best Regards
Jesper Widerberg

WHY?
The COBB V3 Trade-in is a terrific option for loyal COBB customers to upgrade to the new hardware at a significant discount. Simply purchase a new V3 and send your old, unmarried V2 back with the included shipping label. Once verified, we’ll refund 50% of the purchase price to your credit card or Paypal account.

Kyle on January 2, 2019 says:

Hi Jesper,

That is extended only to those in the Continental US. If this is you and you still did not receive one, please give us a call at 866-922-3059 and we can help!

Kyle@COBB

Marshall on January 2, 2019 says:

Hi Jesper,

Sorry for the confusion! We are only able to provide return-shipping labels to addresses within the United States.

Marshall@COBB

Kyle on January 2, 2019 says:

Hi Raymond,

It would work the same way. You’ll get the payment method refunded half the total amount of the v3.

Kyle@COBB

Robert Myers on January 8, 2019 says:

What address do I use to return the Cobb Accessport V2 for the trade in program? I just received my V3 yesterday I want to get this back to you folks here as soon as possible. Thank you.

Adam Hill on January 8, 2019 says:

Hi Robert,

Please call or email our support team and they can set up a service ticket for you to make sure it is taken care of properly.
support@cobbtuning.com or 866-922-3059

Adam@COBB

Cameron Keogh on February 6, 2019 says:

Oh man, I just saw this – had no idea my V2 was sunsetting. Completely missed the window.

Edward Fontanez on February 17, 2019 says:

Any Chance in hell this is coming Back?

Kyle on February 18, 2019 says:

Hi Edward,

Unfortunately, after 6 years, this program ended and will not be returning. Sorry for the bad news.

Kyle@COBB

Rodion Tseloev on March 4, 2019 says:

Hello, I’m from Russia, especially for the site do not follow, found out that version 3, how can I exchange?

Adam Hill on March 5, 2019 says:

Hello, we no longer offer the V2 to V3 Upgrade program, sorry.

Rodion Tseloev on March 5, 2019 says:

Clearly, you just abandoned your users and cannot be changed or unlocked. I just spent $ 250 for nothing.

Adam Hill on March 7, 2019 says:

I understand that it can be frustrating, but the V2 is a decade and a half old. Support has to end at some point.

Rodion Tseloev on March 9, 2019 says:

I understand, but not everyone is following your site. Help to change the version, I’ll send you my own.

Everett Buck on March 13, 2019 says:

Crap! I had no idea there was a trade in going on!

My V2b is totally sad and having a lot of issues trying to connect, and I literally just finished the training for the Mazdaspeed software today. I wish I had known before the deadline was up – I’d totally have traded in. My V2b can’t get the firmware update to be able to use anything newer than windows 7. :(

STEPHEN HUGHES on May 4, 2019 says:

Well, damn. I mean, after a “decade and a half”, you’d think you would give your loyal customers more than a 7 week heads up, that a product was going obsolete. I don’t remember receiving an email reminding me of any discontinuation. Only way of knowing, was to stumble across this blog entry on the website when looking to trade in my v2 haha. I’ve been seeing a trend lately of companies just straight up abandoning a whole sect of loyal customers. Sad to see really. Can’t say I’m surprised tho. Guess I own another expensive brick now lol. Thanks

Marshall on May 6, 2019 says:

Hey Stephen,

We made a handful of announcements last year regarding the phase-out of V2 Accessport support, ending the 6-year long trade-in program was simply another step in that process. I’m not sure many (or any) other companies would offer customers an opportunity to upgrade their product at 50% off for 6 years. Don’t fret, your V2 Accessport hasn’t suddenly become a “brick” and is still able to do all of the things it could initially.

Marshall@COBB